AI To The Rescue
Conversational AI transforms customer service into a 24/7 powerhouse, delivering accurate answers instantly while freeing your team to focus on what matters most.
We know that nearly 50%+ of your service calls could be solved without a human. We also know that human-led customer service builds trust and loyalty.
RavenEQ's solutions blend the best of AI to triage and answer common needs 24/7/365 while connecting consumers with your team only when it's needed. Reduce noise, satisfy more customers and gain insights with text, voice and phone based solutions that are deadly accurate and get smarter with time. This is customer service on AI.
VIDEO: How Raven Tag Works
Raven Tag is essentially a public facing Raven that is generally activated using a QR code on either a product hang tag or point of display inside a retail establishment.
In this use case, the Raven can act as a salesperson to instill confidence to a consumer that your product is the best fit. Using natural language, including dictation from a phone, your product helps sell itself when no one is around to help answer questions.
It can even be used by your sales partners to become instant experts on your product line.
Raven Resolve
Every Product, Every Part, Every Answer
Customers don’t just want answers—they want them fast, accurate, and on their terms. Raven Resolve brings your entire library of public-facing product, part, and service knowledge into one intelligent, always-on AI agent. It's more than a parts or product finder—it’s your 24/7 frontline for customer service, built to scale with you.
Instead of forcing customers to dig through PDFs, web pages, or old support articles—or tying up your service team with repeatable questions, Raven Resolve does the heavy lifting. It retrieves the right knowledge in real time, responding instantly with on-brand, approved answers from your manuals, guides, FAQs, and more.
Real Scenarios. Real Impact.
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Frustrated hunter with a warranty question at 10:45 PM? Raven Resolve is there to walk them through the process.
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New customer unsure which accessory fits their bow? Raven Resolve serves up the right answer, straight from your tech sheets.
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Dealer tech needs setup guidance mid-season? They get fast, accurate answers without calling your team or digging through old files.
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Customer asks a detailed tuning question? Raven Resolve pulls from deep product documentation to provide tailored, expert-level support—instantly.
Why It’s Smarter to Put This on Your Site.
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Lighten the load on your human support team by offloading repetitive and easily answered inquiries.
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Reduce wait times for your customers—and their frustration.
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Eliminate confusion by centralizing fragmented support content in one searchable, intelligent place.
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Deliver consistency, ensuring every customer interaction is accurate, on-brand, and approved.
Raven Resolve doesn't just answer questions. It builds trust, strengthens brand loyalty, and turns your website into a living, breathing knowledge hub. The smartest way to support your customers is with a Raven that never sleeps.
Experience a text based Raven Resolve below. It solves the complex problem of finding parts specific to your products, but can also answer many other product line needs.
Raven Voice
Intelligent Voice Support, Always On
Sometimes, customers don’t want to type—they just want to talk.
Whether it’s a warranty issue at dawn, a missing part on a weekend, or a how-to question in the middle of elk camp, Raven Voice is always listening. This isn’t clunky call center automation or robotic voice menus—this is your brand’s voice, powered by real intelligence.
Raven Voice brings your support content to life with 24/7 voice-enabled service, trained on your product manuals, service protocols, and brand-approved FAQs. It speaks clearly, routes smartly, and escalates only when needed—giving your customers the answers they need, without the wait or the runaround.
What Makes It Smarter Than a Call Center Bot?
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Two-Channel Flexibility
→ Voice widget can be embedded on your site
→ Inbound/outbound call support via dedicated phone line -
Smart Escalation Logic
→ Can route calls to human labor based on urgency, topic, or customer input
→ Escalates seamlessly to your live agents only when needed -
Knowledge-Backed Conversations
→ Trained on all of your approved content and knowledge
→ Offers brand-approved answers that build trust -
Follow-Up That Follows Through
→ Can email/text customers with session recaps, key links, and next steps -
Always Learning
→ Logs and transcribes every session
→ Transcripts feed your knowledge base and future product improvements
Built for the Way Your Customers Live
From a support call placed roadside to a voice search triggered by scanning a QR code on your product packaging, Raven Voice meets your customers wherever they are—home, camp, or retail floor—and delivers answers that sound just like your brand.
It’s the voice of confidence. The voice of helpfulness. The voice of your brand—on call 24/7.
Try the below examples of Raven Voice. Be sure to end a call before engaging a different Raven Voice agent.
Christensen Arms Example
Click above to talk
Leupold Example
Click above to talk
Measurement That Matters
Of course we capture the session and user analytics that show query trends, accuracy and volume to prove ROI while informing your consumer, service and marketing strategies. Going beyond web metrics, know what people actually care about instead of page views and traffic maps. Click an image below to see more.
We Solve Operational Problems
Bridging the Technology Gap
Outdoor brands deserve cutting-edge solutions to stay competitive.
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Centralizes fragmented knowledge into a single, intelligent AI-powered system.
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Closes the AI expertise gap with tailored, easy-to-use solutions.
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Brings outdoor brands up to speed with modern technology adoption.
Smarter, Faster Customer Support
Empower your team with AI-driven knowledge and eliminate bottlenecks.
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Instantly delivers accurate product information, reducing reliance on internal teams.
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Centralized AI knowledge base ensures consistent, on-brand responses.
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Speeds up resolution times, improving customer satisfaction and team efficiency.
No More Siloed Sales Data
Know exactly where your sales stand and equip your team to close more deals.
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Instantly access pipeline, mtg notes, pricing, product details, competitive insights and more.
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Streamline sales workflows with AI-driven recommendations.
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Eliminate guesswork with real-time data, so your team always stays ahead.
Sales Visibility, Instant Insights
We Solve Marketing Problems
Effortless Marketing Content Creation
AI-powered tools to keep your marketing team ahead of demand.
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Instantly generates product sheets, blog posts, and social content, on brand and in your voice.
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Ensures brand consistency by pulling from past approved materials, quickly iterates and generates new assets.
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Reduces time spent on repetitive content tasks, freeing up creative resources for more human tasks.
Always-On Customer Engagement
Give customers 24/7 access to product knowledge and support.
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Always delivers accurate product and service information, reducing reliance on internal teams.
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Centralized AI knowledge base ensures consistent, on-brand responses, with guard rails.
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Speeds up sales, customer interest, and resolution times improving customer satisfaction and team efficiency.
Perfect Product Pickers
Help customers find the perfect product with AI-driven recommendations.
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AI-powered assistants guide customers to the right product based on their needs.
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Eliminates guesswork with instant, tailored recommendations.
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Enhances online and in-store experiences, driving more conversions.
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Hangtag solutions to help differentiate and convert in brick and mortar retail locations.
Seamless Product Discovery
We Solve Partner Problems
Dealer & Service Support, Simplified
Empower dealers with instant access to product and service knowledge.
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Instantly access product details and selling points to close more sales.
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Provides dealers with brand-approved content, specs, and marketing assets.
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Offers step-by-step guidance for product adjustments and warranty repairs.
Real-Time Competitive Intelligence
Stay ahead by tracking competitor moves as they happen.
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AI scans and analyzes public competitor websites for product launches, pricing, and positioning.
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Delivers instant comparisons to help refine your own strategy.
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Empowers sales and marketing teams with up-to-date insights to stay competitive.
Dealer Locators With Product Knowledge
Go beyond store locations—help customers find the right product, at the right place via conversational marketing.
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AI-powered search recommends nearby dealers based on product interests and services.
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Conversational interface helps customers find exactly what they need with ease.
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Ensures customers connect with the right retailer, boosting sales and satisfaction.
A Conversational Dealer Locator
Seamlessly Connect & Integrate Ravens Where Needed
Public Website
Embed in a section, as a full page or in app. iFrame and custom development puts it where your customers can easily access as needed.
Internal Only
Empower your approved users in Slack, embeds on non-public webpages or email authenticated on our hosted microsite pages.
Connect Your Content
Secure integrations with Google Drive, OneDrive, Sharepoint, Confluence, Zendesk, web urls or even uploaded docs/pdfs/sheets.
Co-founders Tim Glomb & Elisa DeFoe
🏔️ Built by People Who Know This Industry
Our founders aren’t just AI experts—we’re insiders in the outdoor world.
We’ve worked directly with Bowtech, Diamond Archery, Leupold, Randy Newberg, Heartland Bowhunter and dozens more since 2016.
One of our founders drove digital strategy inside Pure Archery Group. We know your channels. Your customers. Your pain points. Your pressure to perform.
That’s why we built RavenEQ:
A smarter, faster way to serve your teams, your dealers, and your customers—without adding headcount.
Webinar: How to Harness AI for Outdoor Brands
In this fast-paced, insight-packed session, RavenEQ co-founder Tim Glomb breaks down exactly how AI can drive real ROI for hunting, fishing, shooting, hiking, and camping brands—without blowing up your budget or your team.
Whether you're a VP of Marketing, Sales, Customer Experience, or a brand leader trying to navigate the AI noise, this webinar cuts through the fog.
What You’ll Learn:
✅ The 4 stages of AI adoption—and where your brand likely stands
✅ How outdoor brands are already using AI to win at retail, unjam customer service, and fast-track content creation
✅ Why Retrieval-Augmented Generation (RAG) beats generic AI like ChatGPT for brand accuracy and ROI
✅ Real-world use cases:
• Instant product Q&A via hangtags
• 24/7 customer service without more headcount
• Sales & dealer support tools that actually get used
• AI-generated content, reports, and marketing collateral—in minutes
Built for the Wild, Not the Web.
RavenEQ’s AI solutions are built exclusively for outdoor brands, trained on your proprietary knowledge—not generic internet data.